We offer small practices a free audit of your policies, procedures, and systems to find the areas of improvement that can protect your practice from fines and lawsuits. The first hurdle in the compliance race is understanding your current posture and learning where you need to tighten up. Ignorance of your compliance status is a recipe for disaster and exposes your practice to costly risks. Knowing really is half the battle!
Using public email like Gmail and Yahoo Mail is a bad idea and not HIPAA compliant. We configure your email to use your website address, adjust settings using HIPAA guidance, and polish your email with a professional look that matches your quality of care. We Know Cyber are experts in HIPAA compliance holding the highest certifications in the industry and years of experience at your service.
WhatsApp, iMessage, Facebook Messages, and most other free Short Messaging Services (SMS) provide quick and easy functionality but are not HIPAA complaint. We recommend OhMD to provide secure messaging with all supporting documentation to meet the regulatory requirements. It's a free app and easy to use on your device. OhMD delivers HIPAA compliance in your patient communication plan. Additionally, we provide communication and instructions to set your patients up and continuing tech support.
TeleHealth is a powerful tool that increases patient accessibility and allows you to care for more patients in less time. As you might have guessed, using such a tool comes with increased risk. We Know Cyber recommends Doxy.me, a HIPAA compliant platform that can be implemented in just a few minutes. We offer this full suite of capabilities including billing and patient tracking for your small practice.
We Know Cyber provides full spectrum support for healthcare providers in the Greater Philadelphia Area. Since we're local to you, we are available for incident response, technical support, and breach notification protocols. We value your trust and we meet your expectations throughout the year. That means guaranteed speedy support, with an average response and resolution time of two hours. We're only a phone call or text away.
Our consultation can be on-site or over the phone. We'll conduct a brief HIPAA compliance assessment, provide the results, a plan of action, and an estimate.